NEW PEOPLE BOOST CATASTROPHIC CARE AT HCML

HCML has bolstered its catastrophic injury case management services to care for more patients and their families with new appointments including four additional specialist case managers.

Sarah Hinsley, a new specialist spinal cord injury case manager, is expert in acute care, ventilatory management, rehabilitation, discharge planning, urology, posture and nutrition.  Sarah has 28 years’ experience, joins from Bush and Company and was the Spinal Injuries Association’s 2014 outstanding case manager of the year.

Diane Moss also joins from Bush and Company.   Before that, she was a case manager at the National Spinal Injuries Centre, Stoke Mandeville Hospital.  She has managed tetraplegic patients and specialises in case managing complex clients and neuro-rehabilitation.

Susan Bidwell specialises in complex orthopaedic injuries, acquired brain injury and spinal cord injury and in children and adolescents with cerebral palsy and their families. She has 24 years’ experience and is an occupational therapist.

Joanne Blackwell has skills in orthopaedic trauma, acquired brain injury, occupational therapy and housing adaptions and equipment.  She has 13 years’ experience with the NHS and with Bush and Company.

Ian Waters has been appointed as HCMLs Catastrophic Services Manager, to manage HCML’s growing catastrophic case management team and service.  Ian has joined from Argent Rehabilitation, specialises in brain injury and complex orthopaedic cases and has worked in private case management and also in the NHS.

HCML says its mission is to have the strongest national network of specialist case managers with clinical excellence in all fields of catastrophic injury, while covering physical, psychological, behavioural or cognitive needs.

Chief executive Keith Bushnell said: “It is fantastic to have such exceptional people rebuilding people’s lives. Their reputations are all about bespoke case management service to help each client maximise recovery and independence.

“It is this type of clinical expertise and skill in navigating complex healthcare systems that lets HCML make evidence-based decisions based on stepped-care to ensure clients always get the right treatment and support.  We want to improve outcomes for patients, their families and stakeholders and be first choice for meeting clients’ needs”.

HCML works with people following accidents and ill-health to manage their care, liaising with all parties involved, including other healthcare professionals, insurers, employers and solicitors.  It employs over 70 case managers covering the UK.