News
Discover the latest news.
News | Insights | Case studies

HCML appoints James Cracknell as Ambassador
HCML has appointed James Cracknell, OBE, as its first Rehabilitation Ambassador. Cracknell will support HCML in championing its rehabilitation capabilities and be an advocate in the importance of receiving case management care from clinical experts who can help guide...

Stress – what is it and how to recognise it
What is stress? Stress is the body’s reaction to feeling threatened or under pressure. The source of stress may be: psychological – a work deadline physiological – illness chemical – smoking But the result of stress has biological and psychological implications. It’s...

Launching our new menopause policy
Ahead of International Women's Day 2022, we're proud to have launched our own menopause policy for HCML employees. Our Medical Director, Dr Rebecca Brady is leading the implementation of the policy, which takes positive action to ensure every employee going through...

Dr Rebecca Brady joins HCML as Medical Director
We're pleased to announce that Dr Rebecca Brady has joined us as our new Medical Director. Dr Brady will oversee the clinical care provided through HCML’s rehabilitation and treatment services. This includes providing clinical leadership across the specialist medical...
How to support young people’s mental health following trauma
The theme for this Children’s Mental Health Week is ‘Growing Together’. Recovery following traumatic injury will involve interventions that support a child physically and psychologically, but their rehabilitation also needs to take into consideration the changing...

Supporting employee mental health this Time To Talk Day
February 3 is Time to Talk Day, where mental health charity Mind and Rethink Mental Illness remind us all of the need to talk about mental health. With 1 in 4 of us experiencing mental health issues every year, we need a greater awareness and understanding...

HCML consults on new NICE guidelines for ‘Rehabilitation after traumatic injury’
Today, a major new guideline has been published by the National Institute for Health and Care Excellence (NICE). HCML has actively contributed to the development of these guidelines, which provide guidance and recommendations for dealing with complex rehabilitation...

HCML banishes ‘Blue Monday’ in support of the Samaritan’s #BrewMonday
Today, the third Monday in January and often referred to as ‘Blue Monday’, is generally thought of as the most difficult day of the year. But the Samaritans are working to banish the blues and encourage everyone to get together with friends, family and colleagues for...

How far will the national strategy go to support people with Acquired Brain Injury (ABI)?
Last week the Government announced that they will be drafting a cross-departmental strategy on Acquired Brain Injury (ABI). This came on the day before Chris Bryant MP’s Acquired Brain Injury Bill was due to have its second reading in the House of Commons. HCML...
Calling for a national strategy to support people with Acquired Brain Injury (ABI)
Every 90 seconds someone in the UK is admitted to hospital with an Acquired Brain Injury (ABI).[1] Advances in healthcare have meant that we are able to save far more lives of people who have sustained brain injuries, particularly Traumatic Brain Injury. But we are...

HCML acquired by healthcare specialist investors Apposite Capital
We’re pleased to announce that HCML has been acquired by healthcare specialist investors, Apposite Capital. The acquisition will support HCML in the next stages of growth across our core service areas of specialist case management and treatment delivery, as well as...

Introducing Gina Barker, Occupational Therapist and HCML rehabilitation case manager
We welcome Gina Barker to HCML as our latest rehabilitation case manager. Gina specialises in mental health conditions and psychological injury, and has worked as an Occupational Therapist across the private sector, NHS and community settings. We find out more about...

Introducing Lindsay Reading, our new rehabilitation case manager
Lindsay Reading has recently joined us as a rehabilitation case manager. A registered nurse with over 20 years' experience, Lindsay's expertise ranges from critical care to complex discharge and return to work. Read on to find...

HCML Clinical Lead awarded Case Manager / Rehabilitation Employee of the Year
HCML Children’s Service Clinical Lead Bob Butler has won the Insurance Post Claims Award for Case Manager / Rehabilitation Employee of the Year 2021. The Children’s Specialist Rehabilitation Case Manager has been recognised for achieving outstanding outcomes for his...

How to spot signs of poor mental health at work and what you can do
In light of World Mental Health Day on 10 October, we’re taking inspiration from Mind, the mental health charity, who joined our webinar earlier in the year to talk about mental health in the workplace. We take you through some of their guidance (a few thoughts of our...

Introducing Amy Gilder, Specialist Spinal Cord Injury Case Manager
Meet Amy, our new Specialist Rehabilitation Case Manager. From studying at Harvard to working at the National Spinal Injuries Centre at Stoke Mandeville Hospital, we have a lot to discuss with Amy! You were awarded the Elizabeth Casson Scholarship in 2010, can you...

Introducing Sarah Johnson, Specialist SCI & ABI Rehabilitation Case Manager
An experienced physiotherapist, Sarah has worked in a variety of specialist rehabilitation roles, including acute care and as a keyworker, coordinating care for individuals with spinal cord injury, brain injury and other neurological conditions. We find out a bit more...

Introducing Joanna Eksteen, Specialist Spinal Cord Injury Rehabilitation Case Manager
From managing multidisciplinary teams to organising complex care packages of rehabilitation for clients, we get to know newly appointed Case Manager, Joanna Eksteen a bit better! Why did you decide to move from nursing to case management? I’ve been an A&E nurse,...

BOLSTERING LIFE-CHANGING INJURY CARE AT HCML
HCML has bolstered its team of specialist case managers with three high profile clinicians who are expert in managing life changing catastrophic injuries. HCML said recruiting specialists in every field will help it to lead in this sector. Bob Butler is a paediatric...

Calculating the real costs of sickness absence
More active management of sick leave could save the UK economy £56 billion each year in lost time, management costs and productivity losses, experts have claimed. Therapist-led occupational rehabilitation services can cut absence rates by over 72 per cent through a...

Patient preference system digital breakthrough
A new online platform from HCML allows patients and stakeholders to digitally manage physiotherapy treatment journeys from instruction to discharge. A pioneering customer portal has been developed by HCML’s in-house developers to empower patients to choose and book...
Rehab Provider of the Year Finalists!
HCML is thrilled to be announced as finalists for the Rehab Provider of the Year in the fabulous Personal Injury Awards 2019, which celebrates excellence in patient satisfaction and the legal and insurance sectors. This recognition is a result of our amazing case...

A better patient journey and a gold-winning formula
The aggregation of marginal gains helped Team GB to earn their greatest haul of cycling gold medals at the 2012 Olympics. Now “Team HCML” is using a similar formula to set new standards for patient turnaround results. Gareth Davies, our Head of...

Managing growth in professional case management
Rebuilding lives is part of everyday life for Keith Bushnell and his team. Yet Bushnell, who took over at the helm of HCML in 2010, has more ambitious plans for professional rehabilitation case management to transform UK healthcare by accelerating recovery. HCML has...

NASA breakthrough delivers outstanding results and ‘phenomenal’ confidence boosts
HCML has always supported the use of equipment innovations to transform rehabilitation outcomes. Its clinical operations manager Kate Barton explains how it has deployed a powerfulNASA invention to dramatically improve life for clients in its care. At HCML we have...

SMART goals in the face of adversity
Two gruelling days of plunging 30 foot into freezing water and navigating cave pools gave two HCML employees the chance to push their minds and bodies to the max, and reflect on the striking parallels of their personal charity challenge and that of their...

HCML strengthens management team for spinal and catastrophic injury
HCML has strengthened its specialist case management team to transform the lives of clients facing life-changing injury including spinal cord injury. The rehabilitation case management team known for supporting people injured in terrorist and theme park disasters has...

Dedicated staff run to raise funds for the Spinal Injuries Association
Dedicated staff run to raise funds for the Spinal Injuries Association Six members of HCML staff took part in the Great Manchester Run on Sunday 19thMay to raise money for the Spinal Injuries Association. The Manchester team joined tens of thousands of people to...

HCML launches comprehensive one stop Treatment Services offer
HCML is launching a comprehensive one stop Treatment Service to insurers and claimant solicitors to co-ordinate hospital consultant appointments, surgery and diagnostic treatments. Its commercial director Ben Dawson said that it will deliver a faster, cheaper, better...

MEDICAL MISSION DRIVING HCML
HCML’s chief medical director, Dr Alex Smallwood, is part of a new drive to improve rehabilitation outcomes for patients and referring customers with new training and technology. A qualified GP who works part-time in a large urban practice, Alex said he will be using...

Long term absence management starts at day one
Every long term absence begins with a single day off. Now HCML has created a new way to capture individual sick-leave cases before they turn into costly long-term absence management headaches. Launched under the name MAP-Lite, HCML has said its new service could save...

BABICM accreditation for Rosie
Congratulations to our very own Specialist Case Manager Rosie Dickson who has recently gained accreditation with BABICM - the British Association of Brain Injury Case Managers - as an Advanced Registered Practitioner Member after nine months of hard work producing...

Driving clinical quality through big data audit
Building internal audit and scrutiny tools in a clinical organisation can often be driven by service level agreements, key performance indicators and finances, when what matters most is the value provided by the patient’s treatment and recovery, writes our medical...

HCML mission to lead and build in spinal injury
HCML has announced a new mission to transform the lives of clients facing life-changing injury and become the market leader in spinal cord injury case management. The rehabilitation case management company said following its recent work on high profile incidents and...

Stronger serious injury care
The multi-track and telephonic rehabilitation services team at HCML has a new manager, David Staines, who has joined from rival company, 3d Rehabilitation. His appointment is part of HCML’s expansion plans to bolster and develop its serious injury case management...
HCML partners with Physitrack
Home exercise is a massive part of any rehabilitation plan for physically injured patients, but patients expected to stick to regimes need a better solution than printed exercise handouts alone. That is why we have partnered with digital therapeutics solutions...
HCML launches dynamic catastrophic injury service for PI patients
HCML has launched a catastrophic injury case management service to help personal injury lawyers improve results for clients with life-changing injuries and their families. Health & Case Management Ltd (HCML), which has worked with people injured in The Smiler...
Cutting the MSK misery and burden
A unique new partnership between babylon and HCML is set to ease the pain of back, neck and muscle problems which strip 31 million working days from the UK economy. The UK’s most popular digital healthcare service, babylon, has partnered with HCML, the leading...

NEW PEOPLE BOOST CATASTROPHIC CARE AT HCML
HCML has bolstered its catastrophic injury case management services to care for more patients and their families with new appointments including four additional specialist case managers. Sarah Hinsley, a new specialist spinal cord injury case manager, is expert...

Positive thinking on workers’ health
Rebuilding individual’s lives is part of everyday life for CEO Keith Bushnell’s team, helping people recover speedily from physical and psychological injury, from minor slips and trips to life changing catastrophic injuries. Founded in 2003, HCML – Health & Case...