Rehabilitation Case Manager

Location: Croydon
Hours: Full Time, 37.5 hours per week 7.5 hour shifts between 8 AM and 8 PM Mon to Fri, occasional Saturday shift
Status: Permanent
Salary: £21,000 + OT + Bonus per annum


HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care.

About the role:

An exciting opportunity has arisen in our Croydon-based team for a Rehabilitation Case Manager with a background in sport therapy or sport rehabilitation. The role will see you join a fast paced office within the health insurance sector as part of a growing company. Within this office based role, Rehabilitation Case Managers operate in a high volume environment, undertaking telephone assessments to understand their patients’ condition and needs and acting as the coordinator in their pathway towards recovery.

About you:

Relevant clinical degree (sport therapy, sport rehabilitation, and physiotherapy) – Demonstrable clinical / hands on experience or previous case management or vocational rehabilitation expertise

Current governing registrations of your relevant professional body e.g. BASRaT or SST, HCPC body (or able to quickly obtain membership)

Excellent written and verbal communication skills, good attention to detail and time management skills

Experience with delivery of high customer service and / or proven case management experience desirable

Relevant experience (Health, Legal Profession, Insurance) etc. is advantageous – CMS UK membership a bonus


Generous pension scheme, health cash plan and 25 days holiday, funding for professional memberships, discretionary performance bonuses, a friendly office environment, dress down Fridays, a culture focused on clinical excellence and CPD opportunities focused on both clinical and case management knowledge and skills.

All successful candidates will be subject to DBS checks.

You may have experience of the following: Rehabilitation Case Manager, Sports Therapist, Rehabilitator, Case Manager, Sport Rehabilitation, Case Management, Fast-track Case Manager, Desktop Case Manager, CMS UK, BASRaT, SST, HCPC, Sports Therapy, Physiotherapist, etc.