Specialist Spinal Injury Case Manager


Location: Remote
Hours: Full time but part time applications of 3 days or more considered.
Status: Permanent
Salary:£45,000-£55,000 depending on experience


Purpose of the role

  • To proactively manage a caseload of rehabilitation clients from referral and assessment through active case management to case closure within an agreed geographical location.
  • Caseload numbers vary depending on case complexities.
  • To be responsible for assessing and developing rehabilitation plans for clients.
  • To be responsible for liaising and maintaining regular communication with the rehabilitation client, case stakeholders and clinicians, keeping all case records accurate and up to date.
  • To accurately request, agree and manage funds allocated for rehabilitation on each case, reviewing and processing treatment invoices and monitoring overall case spend.
  • To work towards agreed monthly financial and revenue targets, following HCML policies and guidelines.
  • To adhere to HCML’s KPI’s and SLA’s.
  • Full training is given with a standard probationary period of six months.

        Personal Specifications

        Experience

        Essential

        • Minimum of five years of clinical experience in the field of neurological and complex orthopaedic rehabilitation, including spinal cord injury.

        Desirable

        • Experience in the field of rehabilitation case management
        • Experience in or understanding of the personal injury rehabilitation market
        • Experience or understanding of the rehabilitation requirements and local provision for those suffering from spinal injuries.
        • An understanding of statutory services provisions in relation to life-changing injuries.

        Skills & Knowledge

        Essential

        • An awareness and understanding of NICE guidelines in reference to neurological injury to allow for thorough assessment and rehabilitation coordination and planning including MDT collaboration.

        Desirable

        • Experience of commissioning rehabilitation services either statutory or private.
        • Experience of goal setting
        • Experience of developing a rehabilitation plan and making referrals.
        • An understanding of the commercial components of this role and to be comfortable documenting all actions and recording time.

        Attributes

        Essential

        • Caring, empathetic and a good communicator
        • Flexible thinking and problem solving
        • Excellent time management and administration skills
        • Excellent written skills – compilation of extensive reports, attention to detail, professional email communication
        • Ability to assess holistically and compile clinically sound recommendations for intervention
        • Ability to direct and co-ordinate a multitude of different services to ensure effective outcomes
        • Willingness to travel to hospital, residential and clinic locations under own means or via public transport (travel expensed).

        Desirable

        • Ability to convince and influence stakeholders by sound clinical judgement and reasoning

        Qualifications & Training

        Essential

        • Qualification in Nursing, Physiotherapy or Occupational Therapy
        • Active HCPC registration, professional board membership
        • Working from within the UK, in the stipulated geographic location

        Desirable

        • Specialist post graduate training in spinal injuries.

          All successful candidates will be subject to DBS checks.

          HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.