About Us

Compassionate support, clinical gravitas and commercial acumen.

We provide health solutions, case management, injury rehabilitation and treatment services to the personal injury, private medical insurance and corporate markets. From minor to catastrophic life changing injuries, our experience, expertise and strong professional relationships in the industry enable us to strike the right balance to get the best outcomes for our rehabilitation clients and those who support and represent them.

Our Vision

To create a healthier, happier life for all

Our Mission

We are committed to improving people’s health as quickly and effectively as possible, creating a joined up and seamless journey back to health. We do this by working with the very best clinical experts and leading innovation to deliver sustainable, evidence-based specialist health and care management solutions. We combine compassionate support, clinical gravitas and commercial acumen in all we do.

I

Innovative

We are determined to make an impact. We take the initiative and are innovative in approach and insight.

D

Dedicated

We’re dedicated to helping people achieve their aspirations, whether they’re a client, customer or colleague. We demonstrate compassion while maintaining high standards.

E

Ethical

We’re motivated to make a positive impact in everything we do. We’re diverse, responsible and honest, and we care about our community and environment.

A

Adaptable

We constantly push ourselves to be our best. We embrace change and focus on solutions. We look beyond now to deliver future value.

S

Supportive

We achieve much more when we work together. We challenge ourselves and support each other to achieve the extraordinary.

At the heart of recovery

Founded in 2003, we continue to evolve, strengthening our proposition through talent, expertise and innovation, while staying true to our roots: focusing on outcomes and getting people back to their healthiest, happiest selves.

Our experience and expertise

Our case managers are qualified clinicians with a range of expertise. Embedded employee development and the expertise of our in-house Clinical Leads and Medical Director ensures we drive quality and support each other to make a real difference to people’s lives.

Our in-house capability

Our in-house development capabilities are second to none and mean we are agile and resilient. We have our own case management system and provide bespoke, streamlined integration with customer systems. We’re responsible for the first truly end-to-end digital MSK pathway and are proud of our roadmap for further digital innovation.

Our continued growth

In 2022, we acquired integrated health provider healthcare rm. Serving the corporate market, healthcare rm enables organisations to integrate all aspects of employee wellbeing, health and safety to improve mental and physical health in the workplace.

Awards

Rachael Chadwick- Castastrophic Case Manager of the Year 2024

Leo Woodbridge – Clinical Case Manager of the Year 2024

WSB Wellbeing Initiative of the year 2023

WSB Award Winner logo

IIRSM DEI Strategy of the Year 2023

CMSUK Case Management Company (Large) of the Year 2022

Bob Butler – Rehabilitation Case Manager of the Year 2021

Our memberships and accreditations

Meet our Leadership Team

Unrivalled Clinical Governance