About Us

One HCML, putting people at the heart of expert-led, outcome-focused support

HCML helps people and organisations thrive through clinically governed, human-centred and outcome-driven support.

We are HCML – built around people, driven by outcomes

At HCML, our vision is to create healthier lives and better outcomes for all. We bring together specialist expertise across complex injury and workplace health, so individuals receive the right support, referrers have confidence and clarity at every step, and outcomes are clear and measurable. With a national network, robust governance, and a genuine human approach, we deliver healthcare solutions that make a real difference.

Quality & governance

News & insights

Our purpose

We make health and wellbeing feel more manageable through clinically sound decisions, clear communication and a focus on what truly matters to each person.

We take a whole‑person approach to workforce health — looking beyond immediate symptoms to understand the wider factors that affect someone’s wellbeing, performance and ability to stay in work. Rather than focusing solely on short‑term fixes, we help people build and maintain better health over time.

Our services are designed around prevention, early support and sustainable outcomes. By addressing physical, psychological and workplace factors together, we help employees stay healthier, feel supported and remain productive — while giving employers confidence that health issues are being managed thoughtfully, clinically and for the long term.

Our workplace health services

We support individuals with complex or life‑changing needs through clinically led case management and personalised rehabilitation. Our approach brings the right professionals together early, ensuring support is well-coordinated, clinically governed and aligned around clear goals. Every plan is shaped around the individual’s life, priorities and circumstances, with a focus on clarity, continuity and progress for everyone involved.

Our personal injury & clinical negligence services

Stronger Together

ILS Case Management Ltd (ILS) and CA Case Management Ltd (CACM) are now part of HCML, bringing established specialist expertise together within one trusted organisation. This strengthens how we work and how we support people – creating clearer pathways, shared standards and closer collaboration across our services.

By aligning our teams, clinical leadership and governance, we deliver more coordinated, nationwide support – from early intervention through to longer-term rehabilitation and ongoing care.

HCML delivers care services through ILS and CACM. With CQC registration, care is clinically led, robustly governed and shaped around each individual and their life.

For referrers, it means a single, dependable organistion with the depth and assurance to support complex catastrophic and clinical negligence cases, with long-term care where required. For individuals and families, it means joined-up support, the very best people providing that support, and rehabilitation and care that is managed around the person, not the pathway.

Explore our case management services

Explore our care sevices

Who we support

We work with a wide range of people and organisations including:

We help organisations look after their people by enabling better workforce health decisions. Through clinically governed wellbeing and occupational health services, we provide early, appropriate help when health starts to affect work.

Explore workplace health

We provide personalised rehabilitation after serious injury, helping people rebuild function, gain confidence and work towards greater independence — whether returning to familiar activities, or adapting to new ways of living. We coordinate the right rehabilitation and care around the individual, offering practical support and reassurance every step of the way.

Explore case management & care

Solicitors and insurers trust HCML to provide clear clinical guidance for health, rehabilitation and long-term needs following serious injury. Through clinically led oversight, transparent reporting and communication, support is appropriate, proportionate, and focused on the individual’s needs.

Explore case management & care

The difference HCML makes

We bring clarity to complex situations.
Our approach is clinically led and carefully governed.
We are genuinely person‑centred.
We keep support joined‑up and coordinated.
We balance expert rigour with human care.
We inspire confidence in referrers and individuals through integrity and quality of service.