Patient preference system digital breakthrough

Patient preference system digital breakthrough

A new online platform from HCML allows patients and stakeholders to digitally manage physiotherapy treatment journeys from instruction to discharge. A pioneering customer portal has been developed by HCML’s in-house developers to empower patients to choose and book...

Rehab Provider of the Year Finalists!

HCML is thrilled to be announced as finalists for the Rehab Provider of the Year in the fabulous Personal Injury Awards 2019, which celebrates excellence in patient satisfaction and the legal and insurance sectors. This recognition is a result of our amazing case...
A better patient journey and a gold-winning formula

A better patient journey and a gold-winning formula

The aggregation of marginal gains helped Team GB to earn their greatest haul of cycling gold medals at the 2012 Olympics.   Now “Team HCML” is using a similar formula to set new standards for patient turnaround results.  Gareth Davies, our Head of...
Managing growth in professional case management

Managing growth in professional case management

Rebuilding lives is part of everyday life for Keith Bushnell and his team. Yet Bushnell, who took over at the helm of HCML in 2010, has more ambitious plans for professional rehabilitation case management to transform UK healthcare by accelerating recovery. HCML has...
SMART goals in the face of adversity

SMART goals in the face of adversity

Two gruelling days of plunging 30 foot into freezing water and navigating cave pools gave two HCML employees the chance to push their minds and bodies to the max, and reflect on the striking parallels of their personal charity challenge and that of their...