Case Studies
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HCML acquired by healthcare specialist investors Apposite Capital
We’re pleased to announce that HCML has been acquired by healthcare specialist investors, Apposite Capital. The acquisition will support HCML in the next stages of growth across our core service areas of specialist case management and treatment delivery, as well as...
Introducing Gina Barker, Occupational Therapist and HCML rehabilitation case manager
We welcome Gina Barker to HCML as our latest rehabilitation case manager. Gina specialises in mental health conditions and psychological injury, and has worked as an Occupational Therapist across the private sector, NHS and community settings. We find out more about...
Introducing Lindsay Reading, our new rehabilitation case manager
Lindsay Reading has recently joined us as a rehabilitation case manager. A registered nurse with over 20 years' experience, Lindsay's expertise ranges from critical care to complex discharge and return to work. Read on to find...
HCML Clinical Lead awarded Case Manager / Rehabilitation Employee of the Year
HCML Children’s Service Clinical Lead Bob Butler has won the Insurance Post Claims Award for Case Manager / Rehabilitation Employee of the Year 2021. The Children’s Specialist Rehabilitation Case Manager has been recognised for achieving outstanding outcomes for his...
How to spot signs of poor mental health at work and what you can do
In light of World Mental Health Day on 10 October, we’re taking inspiration from Mind, the mental health charity, who joined our webinar earlier in the year to talk about mental health in the workplace. We take you through some of their guidance (a few thoughts of our...
Introducing Amy Gilder, Specialist Spinal Cord Injury Case Manager
Meet Amy, our new Specialist Rehabilitation Case Manager. From studying at Harvard to working at the National Spinal Injuries Centre at Stoke Mandeville Hospital, we have a lot to discuss with Amy! You were awarded the Elizabeth Casson Scholarship in 2010, can you...
Introducing Sarah Johnson, Specialist SCI & ABI Rehabilitation Case Manager
An experienced physiotherapist, Sarah has worked in a variety of specialist rehabilitation roles, including acute care and as a keyworker, coordinating care for individuals with spinal cord injury, brain injury and other neurological conditions. We find out a bit more...
Introducing Joanna Eksteen, Specialist Spinal Cord Injury Rehabilitation Case Manager
From managing multidisciplinary teams to organising complex care packages of rehabilitation for clients, we get to know newly appointed Case Manager, Joanna Eksteen a bit better! Why did you decide to move from nursing to case management? I’ve been an A&E nurse,...
BOLSTERING LIFE-CHANGING INJURY CARE AT HCML
HCML has bolstered its team of specialist case managers with three high profile clinicians who are expert in managing life changing catastrophic injuries. HCML said recruiting specialists in every field will help it to lead in this sector. Bob Butler is a paediatric...
Calculating the real costs of sickness absence
More active management of sick leave could save the UK economy £56 billion each year in lost time, management costs and productivity losses, experts have claimed. Therapist-led occupational rehabilitation services can cut absence rates by over 72 per cent through a...
Patient preference system digital breakthrough
A new online platform from HCML allows patients and stakeholders to digitally manage physiotherapy treatment journeys from instruction to discharge. A pioneering customer portal has been developed by HCML’s in-house developers to empower patients to choose and book...
Rehab Provider of the Year Finalists!
HCML is thrilled to be announced as finalists for the Rehab Provider of the Year in the fabulous Personal Injury Awards 2019, which celebrates excellence in patient satisfaction and the legal and insurance sectors. This recognition is a result of our amazing case...
A better patient journey and a gold-winning formula
The aggregation of marginal gains helped Team GB to earn their greatest haul of cycling gold medals at the 2012 Olympics. Now “Team HCML” is using a similar formula to set new standards for patient turnaround results. Gareth Davies, our Head of...
Managing growth in professional case management
Rebuilding lives is part of everyday life for Keith Bushnell and his team. Yet Bushnell, who took over at the helm of HCML in 2010, has more ambitious plans for professional rehabilitation case management to transform UK healthcare by accelerating recovery. HCML has...
NASA breakthrough delivers outstanding results and ‘phenomenal’ confidence boosts
HCML has always supported the use of equipment innovations to transform rehabilitation outcomes. Its clinical operations manager Kate Barton explains how it has deployed a powerfulNASA invention to dramatically improve life for clients in its care. At HCML we have...
SMART goals in the face of adversity
Two gruelling days of plunging 30 foot into freezing water and navigating cave pools gave two HCML employees the chance to push their minds and bodies to the max, and reflect on the striking parallels of their personal charity challenge and that of their...
HCML strengthens management team for spinal and catastrophic injury
HCML has strengthened its specialist case management team to transform the lives of clients facing life-changing injury including spinal cord injury. The rehabilitation case management team known for supporting people injured in terrorist and theme park disasters has...
Dedicated staff run to raise funds for the Spinal Injuries Association
Dedicated staff run to raise funds for the Spinal Injuries Association Six members of HCML staff took part in the Great Manchester Run on Sunday 19thMay to raise money for the Spinal Injuries Association. The Manchester team joined tens of thousands of people to...
HCML launches comprehensive one stop Treatment Services offer
HCML is launching a comprehensive one stop Treatment Service to insurers and claimant solicitors to co-ordinate hospital consultant appointments, surgery and diagnostic treatments. Its commercial director Ben Dawson said that it will deliver a faster, cheaper, better...
MEDICAL MISSION DRIVING HCML
HCML’s chief medical director, Dr Alex Smallwood, is part of a new drive to improve rehabilitation outcomes for patients and referring customers with new training and technology. A qualified GP who works part-time in a large urban practice, Alex said he will be using...
Long term absence management starts at day one
Every long term absence begins with a single day off. Now HCML has created a new way to capture individual sick-leave cases before they turn into costly long-term absence management headaches. Launched under the name MAP-Lite, HCML has said its new service could save...
BABICM accreditation for Rosie
Congratulations to our very own Specialist Case Manager Rosie Dickson who has recently gained accreditation with BABICM - the British Association of Brain Injury Case Managers - as an Advanced Registered Practitioner Member after nine months of hard work producing...
Driving clinical quality through big data audit
Building internal audit and scrutiny tools in a clinical organisation can often be driven by service level agreements, key performance indicators and finances, when what matters most is the value provided by the patient’s treatment and recovery, writes our medical...
HCML mission to lead and build in spinal injury
HCML has announced a new mission to transform the lives of clients facing life-changing injury and become the market leader in spinal cord injury case management. The rehabilitation case management company said following its recent work on high profile incidents and...
Stronger serious injury care
The multi-track and telephonic rehabilitation services team at HCML has a new manager, David Staines, who has joined from rival company, 3d Rehabilitation. His appointment is part of HCML’s expansion plans to bolster and develop its serious injury case management...
HCML partners with Physitrack
Home exercise is a massive part of any rehabilitation plan for physically injured patients, but patients expected to stick to regimes need a better solution than printed exercise handouts alone. That is why we have partnered with digital therapeutics solutions...
HCML launches dynamic catastrophic injury service for PI patients
HCML has launched a catastrophic injury case management service to help personal injury lawyers improve results for clients with life-changing injuries and their families. Health & Case Management Ltd (HCML), which has worked with people injured in The Smiler...
Cutting the MSK misery and burden
A unique new partnership between babylon and HCML is set to ease the pain of back, neck and muscle problems which strip 31 million working days from the UK economy. The UK’s most popular digital healthcare service, babylon, has partnered with HCML, the leading...
NEW PEOPLE BOOST CATASTROPHIC CARE AT HCML
HCML has bolstered its catastrophic injury case management services to care for more patients and their families with new appointments including four additional specialist case managers. Sarah Hinsley, a new specialist spinal cord injury case manager, is expert...
Positive thinking on workers’ health
Rebuilding individual’s lives is part of everyday life for CEO Keith Bushnell’s team, helping people recover speedily from physical and psychological injury, from minor slips and trips to life changing catastrophic injuries. Founded in 2003, HCML – Health & Case...
HCML launches the next-generation of catastrophic injury assessments
HCML's new Acute INA has been tailored to ensure clients receive the highest standard of care required to maximise their recovery potential while retaining their independence. The Acute INA takes place in the acute care setting and will be implemented by...
Tom Thornton rejoins HCML
Tom Thornton rejoined HCML on Monday, 22nd February as Head of Innotrex. He is a member of HCML's Leadership Team and will report to Keith Bushnell. Tom was previously at HCML as a clinical supervisor, running the HCML Bristol Office. In his new role, Tom will be...
HCML appoints new HR director
Lauren Brownlow joins HCML on 8th February as HR Director. Lauren will be putting together a people strategy to underpin HCML's business strategy, with a focus on development and engagement, ensuring that we maximise career opportunities and build the capabilities...
HCML selected to provide support for Alton Towers crash victims
Merlin Entertainments, the owner of the popular Alton Towers theme park, has selected HCML to assess the long term needs of the injured parties involved in the much reported crash on the 'Smiler' ride. As a leading firm of specialist independent rehabilitation...