Our commercial director, Ben Dawson, explains why accelerating recovery for patients requires only the best from its loyal supplier network. Supplier management is a misnomer. No supplier manager’s job involves, or should involve, managing only their supplier. It is...
Keith Bushnell, HCML CEO, explains why sleep hygiene should be prescribed to everyone in the workplace to preserve good mental health and aid recovery and rehabilitation. We are in the grip of sleep loss epidemic, according to The World Health Organisation....
HCML’s chief medical director, Dr Alex Smallwood, is part of a new drive to improve rehabilitation outcomes for patients and referring customers with new training and technology. A qualified GP who works part-time in a large urban practice, Alex said he will be using...
Head of Customer Experience and Quality, Andy Pepler, explains why receiving the right care, at the right time, at the right place is crucial to maximising outcomes. Enhanced recovery pathways in the NHS have long been accepted as the best approach to take to optimise...
Building internal audit and scrutiny tools in a clinical organisation can often be driven by service level agreements, key performance indicators and finances, when what matters most is the value provided by the patient’s treatment and recovery, writes our medical...
While survival rates in catastrophic injury have risen, society is far more vocal in demanding that patients also thrive. HCML CEO, Keith Bushnell, explains why there is a gap here that case managers can help fill. The year 2012 was a turning point for the seriously...
