Employee health and wellbeing are critical to maintaining a productive and engaged workforce. When an employee’s health begins to impact their ability to work, knowing how to support them effectively while managing business needs can be challenging.
A management referral offers a structured, proactive approach to help employees stay in work or return sooner, reducing absence durations and improving workplace productivity. Whether it’s musculoskeletal (MSK) issues, mental health concerns, or long-term conditions, early intervention ensures the right support is in place, benefiting both the employee and your organisation.
Why Should Employers Use our Management Referral Service?
Reduce Absence Length & Support Early Return to Work
Our data shows that 75% of cases return to work earlier than the clinical norm for their condition, while absences for MSK and mental health conditions are reduced by 30%. With the right intervention, employees recover faster, and businesses benefit from lower absence rates and improved workforce continuity.
Sustainable Workforce Health & Wellbeing
Supporting employees through guided self-help and tailored intervention plans leads to long-term benefits:
- 85% of cases are managed through guided self-help, meaning employees often don’t require intensive clinical intervention.
- 73% of individuals do not go absent again in the next 12 months for the same condition, helping to break the cycle of repeated sickness absences.
- 85% of employees engaging in nutritional support lose weight and remain in work, demonstrating the impact of holistic health interventions.
When Should You Consider a Management Referral?
Early intervention is key. If an employee is struggling with their health—whether due to stress, MSK injuries, or a long-term condition—referring them as soon as possible can prevent unnecessary absence and ensure they receive the right support before their condition worsens.
Short-Term or Mild/Moderate Conditions (e.g. sprains, fractures, migraines, stress, anxiety) – Early referral leads to faster recovery and earlier return to work than standard clinical norms.
Long-Term or Complex Conditions (e.g. complex MSK, cancer, cardiac conditions, stroke, fibromyalgia, psychological conditions) – Early support ensures better planning, workplace adjustments, and compliance with the Equality Act 2010 where applicable.
Not sure if a full referral is needed?
Our Management Advice Line (MAL) allows you to get expert guidance without committing to a full assessment. Whether you need advice on reasonable adjustments, return-to-work planning, or handling an occupational health concern.
How Does the Process Work?
We understand that businesses need a simple, efficient process to support employee wellbeing. That’s why our referral system is designed to be:
- Quick & Secure – Submit referrals through our secure online portal.
- Comprehensive – A dedicated case manager conducts an in-depth remote assessment.
- Tailored & Practical – You receive a detailed report with clear recommendations on how to support the employee’s recovery.
- Assessments are conducted remotely via phone or video call, ensuring fast turnaround, convenience, and cost-effectiveness—without compromising quality.
- Expert Case Managers – Our assessments are carried out by experienced professionals, including physiotherapists, occupational therapists, nurses, psychologists, and specialist case managers, ensuring your employee is supported by the right expert for their needs.
What Can Employers Expect from a Management Referral?
Once an assessment is completed, you will receive a bespoke report outlining:
- The employee’s condition and how it impacts their work.
- Recommended workplace adjustments (e.g. modified equipment, flexible working, phased return).
- Tailored interventions such as physiotherapy, psychological therapy (CBT & counselling), or wellbeing support.
- Practical guidance on employer responsibilities (e.g. Equality Act 2010 considerations).
Get in touch with our team for a consultation on how management referrals can benefit your workforce.
Contact us today – https://hcml.co.uk/contact-us/